WebDI After-Hours Customer Service Authorization

The WebDI Customer Service team is available to assist you with your issues from 9:00 am to 5:00 pm Eastern, Monday through Friday,
and after-hours for critical issues (when you cannot utilize WebDI services due to our system's unavailability).
If you require after-hours assistance from the WebDI Customer Service team, please complete the form below to authorize ChanneLinx
to charge the fees related to this service to your WebDI account. A fee of $24.95 will be assessed for each half hour (30 minutes)
of service provided for non-critical issues outside of the business hours stated above.
Complete all of the fields below, mark the authorization checkbox, and click .Submit. to complete the authorization.
The Reference Number value is provided by the on-call after-hours Support Analyst who assists you. If you have any questions
concerning this service, please contact WebDI Support at 1-800-900-9864.

By completing and submitting this form, you authorize ChanneLinx to charge you for the after-hours Customer Service provided, per the description above.

Company Name
Contact Name
Contact Phone
Contact Email Address:
Reference Number:

Note: Please print out a copy of this Service Agreement for your records before you continue.